Returns & Exchanges
At Odette, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, you can return or exchange items within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging and include the printed return authorization slip provided by the portal.
Ship Your Return
Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing